While the OSMO patch works well for many people, as with any treatment regretfully there will always be some people that our patches won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorisation Number (RA#) regardless of the reason.
The Return Authorisation Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorisation Number. As soon as we receive the balance of your un-used patches together with the Return Authorisation Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorisation Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Real testimonials by real people
Read their stories
★★★★★
General Bursitis
Hi Toky
The patches work so well.
I will have to keep these ones for myself. I have been convincing others of their worth.
Many, many thanks
★★★★★
Knee swelling and Pain
Hi Jasmine,
After several years my wife finally tried your patch…she is a convert.
Thanks for your continued help.
★★★★☆
Baker's cyst
Hi Jasmine,
I received the patches on SATURDAY and this is working fine.
THANKS
★★★★★
Foot & Ankle Bursitis
Thanks.
I am finding the patches brilliant.
Carolyn
★★★★☆
Bakers cyst on the knee
Hi,
I got the patches yesterday evening. I have had five knee operations on my right knee and have arthritis. I also have a baker’s cyst on the back of my knee and off to the front.
I tried it last night and I was surprised at the results and it actually took away some of the swelling. I work out every other day and I think these will help.
Thanks
★★★★★
Baker's cyst
Hi, just a quick note that I feel I needed to write about the OSMO Patches. In September I tripped over while running and fell on my knee which left me with a fractured bone at the back of my knee which in turn ruptured my cruciate ligament. Although back on track now after various braces, crutches and hydrotherapy plus physiotherapy, it seemed I had gained a cyst at the back of my knee. This tight swelling really hindered my ability to improve and I looked to the internet for answers-where I found your advert
Although I had never heard of your product and neither had my physiotherapist, I decided to give them a try as they wouldn’t hurt even if they didn’t help. The day I woke up after the first patch I was really surprised. I didn’t say anything to my husband because I didn’t want to jinx the feeling I had! The tightness had lessened dramatically which meant I could walk as soon as I got up, not the usual stretch and wait for it to get going!! My physio noticed a difference the next visit as it was the first time I could get my leg flat and flex my foot slightly. The reduction in swelling and tightness was brilliant. Although I have only used two my leg has improved so much and it helps that I can exercise properly to strengthen my muscles.
Thanks for your help I am no longer sceptical about the patches-will be ordering more in the future!
★★★★☆
General Bursitis
Hi Toky,
Just received patches this afternoon. Thank you for the prompt service.
I am pleased we found you on the internet. The product does help.
Warm regards
★★★★☆
Hip bursitis
Hi Toky,
Thank you for the prompt delivery of Patches. They arrived early Tuesday morning.
My wife used one last night on her hip and was surprised to find this morning that it was damp. There was a marked decrease in pain in the bursitis area. Of course, it is far too early to judge results yet, but the signs are encouraging so early. We will let you know later how the treatment performs over time. The location in the hip area will be a very good test, being so deep-seated.
Real accounts by real people. Hear what they have to say!
★★★★☆
Hi Toky, the patches are starting to offer relief for my son’s heel. He is finally looking on the bright side.
Over the past month, he has had 2 drainages, 2 cortisone shots, and referred to 2 different specialists. The end result was either an operation to shave the bone, reattach the tendon and be off his game for a season…..not his option.
So I started the patches on him that night. The next day relief was evident. We have used 6 so far and he can now feel the bone in his heel. It is still red, but nowhere as bad. Still tender, but not as painful.
Thank you so much.
★★★★★
I had a work accident 5 years ago and fractured both of my feet. The specialist said feet never heel well. He was right. I suffered terrible pain and swelling constantly.
Since then l have what the Dr called an akward injury. I turned my body without turning my knees and hence fractured the soft bone in one knee… again more swelling.
Since using your product on my knee and feet l have no swelling and a lot less pain. I can actually bend my feet again and l even said welcome back!!! Such relief.
★★★★★
Hi, I want to add to your list of testimonials my experience.
I developed a bursa on my right elbow by supporting a heavy motor which was the size of a tennis ball. I was attracted by your lists of results and tried 10 patches. The bursa reduced in size to perhaps a golf ball, Determined to follow through, I bought 10 more and continued treatment.
It has now disappeared completely and not returned. I have little doubt your patches worked the miracle on my elbow and heartily endorse their claims to fame.
★★★★★
Hi, I wanted to send you a testimonial on the patches.
I woke up one Saturday morning and saw a bulge on my elbow with fluid in there and decided to Google it. I learnt many people opted to drain it. That was not appealing to me at all!
I discovered the OSMO Patches and ordered them. After using the first 3 patches, I noticed my bursitis getting smaller. After the 9th it was almost gone, then totally gone after the 10th patch. Using your patches saved me from having a doctor drain the fluid…thanks!!!
If I know of anyone with bursitis I will be sending them to you ASAP!
