While the OSMO patch works well for many people, as with any treatment regretfully there will always be some people that our patches won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorisation Number (RA#) regardless of the reason.
The Return Authorisation Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorisation Number. As soon as we receive the balance of your un-used patches together with the Return Authorisation Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorisation Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Real testimonials by real people
Read their stories
★★★★★
Baker's cyst
HI,
I recently purchased a pack of ten OSMO patches which helped immensely.
Thank you
★★★★☆
Baker's cyst
Hi,
Received patches.. Thanks.
Patches have been positive results for my Baker’s Cyst. Will probably order more patches later on to keep my knee in shape.
Regards
★★★★★
Foot & Ankle Bursitis
Thanks.
I am finding the patches brilliant.
Carolyn
★★★★★
Elbow bursitis
Dear Toky, this is to follow up on my last email.
After the 7th patch, the swelling began to go down. I did have to use all 10 patches, but by that time the swelling was gone and my elbow was back to normal.
So the patches did work, and I am completely satisfied. I would buy them again and recommend them to others.
Thanks so much.
★★★★★
Joint Pain
They work so well for my husband I placed another double order yesterday so I have them on hand when he needs them.
The patches are the only thing that has ever given him relief.
Thank you!
★★★★★
Buristis (the size of a hardball) in elbow
So, I had bursitis (the size of a hardball) in my elbow. Three doctor visits (3) draining visits but swelling returned instantly.
Tried your patches and after 10 apps. it has completely disappeared!
Thank You
★★★★★
Baker's cyst
Hi, just a quick note that I feel I needed to write about the OSMO Patches. In September I tripped over while running and fell on my knee which left me with a fractured bone at the back of my knee which in turn ruptured my cruciate ligament. Although back on track now after various braces, crutches and hydrotherapy plus physiotherapy, it seemed I had gained a cyst at the back of my knee. This tight swelling really hindered my ability to improve and I looked to the internet for answers-where I found your advert
Although I had never heard of your product and neither had my physiotherapist, I decided to give them a try as they wouldn’t hurt even if they didn’t help. The day I woke up after the first patch I was really surprised. I didn’t say anything to my husband because I didn’t want to jinx the feeling I had! The tightness had lessened dramatically which meant I could walk as soon as I got up, not the usual stretch and wait for it to get going!! My physio noticed a difference the next visit as it was the first time I could get my leg flat and flex my foot slightly. The reduction in swelling and tightness was brilliant. Although I have only used two my leg has improved so much and it helps that I can exercise properly to strengthen my muscles.
Thanks for your help I am no longer sceptical about the patches-will be ordering more in the future!
★★★★★
Hip bursitis
Hi, My 81-year-old mother has been suffering from hip bursitis for several years.
She got some relief from regular corticosteroid injections. However, the last time she had this treatment, the injection was not carried out properly and she was in agony for several days. Consequently, she has been frightened to receive this treatment again, and the pain was getting progressively worse. She had not been sleeping and could not walk far.
I found the OSMO website and thought I’d give it a go. My mum has just completed the first course of 10 patches, and she has a completely new lease of life. It really is amazing how quickly this treatment has had an effect. She has been sleeping much better and walked further at the weekend than she has for many months. I have ordered a further 20 patches. Many thanks.
Real accounts by real people. Hear what they have to say!
★★★★☆
Hi there,
I’ve been treating my cyst with OSMO Patches for six nights now and the improvement in my condition is fantastic.
It should be all gone after I finish the packet….
★★★★☆
Danniel Jacques has made the world a better place for those of us that end up with too much synovial fluid – thank you very much!!!
I had my first Bakers Cyst about 10 years ago and unfortunately the left over patches are a bit past the used by date to treat the one I developed Tuesday night at tennis. Can’t wait for my order to arrive.
My son is a Dr in London and I asked if he had had much to do with bakers Cysts and he said yes = crazy sportsman too who’s had far too many serious injuries. He said go and see the local sports med doc but I said I will be using OSMO Patches again.
★★★★★
I don’t know how to submit a testimonial, so I am just sending you a thank-you note.
I had a baker’s cyst over a year ago, and with time (months), it diminished. Doctor said he did not recommend anything but the R.I.C.E. therapy (which helped some). Thought it was a one and done, but no. Fast forward a year and after “dancing” on a ladder to paint the garage, I remember a knee twinge and within ten days, another swelling in the back and very painful.
A neighbor mentioned she had the same issue and used your patch. Had an extra one for me to try. All I can say is, “Wow” and “Thank you.” In one use, I can walk more comfortably and not cringe every time I sit down and stand up. I’ve ordered more.
★★★★★
Hi,
I have used your patches with great success for a bursa that I got when I was thrown from a horse.
