If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.
As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.
Sales & Deliveries Enquiries
Our hours of contact are: Australian time 9am-3pm Mondays – Fridays The current day and time in Australia is:
If calling from Australia: Phone +(61) 02 9567 8333
Returns Inquiries Please email to be issued a Return Authorization Number prior to sending any returns. Email: email@example.com Fax + (61) 2 9567 0999
Medical Information Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.
Mailing Address MediWise Pty Ltd PO Box 197 South Hurstville, NSW 2221 Australia
Head Office ABN 14 088 815 178 MediWise Pty Ltd 307-B Princes Hwy Carlton, NSW 2218 Australia
*Please note that we do not accept any payments or pick-ups from our head office location as this location is only for administration.
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Real accounts by real people. Hear what they have to say!
Knee swelling and Pain
Hi Jasmine, After several years my wife finally tried your patch…she is a convert. Thanks for your continued help.
FL, United States
To Toky, Customer care, I wanted to inform you that I’ve ordered more patches. My partner and I were totally amazed by this product. We have seen a significant difference in the size of his bursitis. It’s getting smaller after every use, and we both feel that having extra would be beneficial. It’s a shame […]
I have used the patches for a week now and am happy to say that the swelling of my bakers cyst has reduced to the point of very little pain now. I am so pleased that I will tell my consultant about the patches, and my daughter who is a holistic nutritionist. She will recommend […]
I just want to let you know that I had a very painful Bakers Cyst behind my right knee. I had around 20 patches, one each night and the cyst has gone.
Such a great relief from the pain.
I am back again buying more as I have some fluid on top of the knee, but thought I would mention it to you.
Thank you very much for sending the patches to Ukraine.
My mother finds them very helpful and asked if I could get her more.
Ternopil Region, Ukraine
Baker's cyst caused by torn miniscus
Hi, I have been using the patches for a bakers cyst caused by torn miniscus. The patch takes care of it but in comes back in about a week. Is it safe to use a patch a week for an indefinite amount of time? Thank you,
Ohio, United States
I used 4 patches last night for first time. I received them in the mail more than a week ago. How foolish of me not to open sooner. My 1 night of patches and I wake up without pain. OMG! These are like magic. Thank you so much.
British Columbia, CANADA
Bursitis of the elbow, knee swelling & leg cramps
My husband healed his bursitis of the elbow with your patches. –
They are amazing, and he is now using 2 patches on each knee at night for knee swelling, and it seems to give him amazing relief from cramps in his legs that kept him awake throughout every night for years.
He has used everything from niacin to bars of ivory soap between the sheets.