If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.
As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.
Sales & Deliveries Enquiries
Our hours of contact are: Australian time 9am-3pm Mondays – Fridays The current day and time in Australia is:
If calling from Australia: Phone +(61) 02 9567 8333
Returns Inquiries Please email to be issued a Return Authorization Number prior to sending any returns. Email: firstname.lastname@example.org Fax + (61) 2 9567 0999
Medical Information Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.
Mailing Address MediWise Pty Ltd PO Box 197 South Hurstville, NSW 2221 Australia
Head Office ABN 14 088 815 178 MediWise Pty Ltd 307-B Princes Hwy Carlton, NSW 2218 Australia
*Please note that we do not accept any payments or pick-ups from our head office location as this location is only for administration.
Real accounts by real people. Hear what they have to say!
Hi, Have been using the patches now for 6 days, just wanted to know how long to use them for. I imagined until the area no longer has any fluid on the patch, have had bursitis in shoulder for 5 weeks now, have had only a small relief so far, Cheers
Hello! I am writing to sing your praises! I am not kidding. I was first diagnosed with a Baker’s cyst approximately three months ago. The pain became increasingly intense, so I finally made an appointment with an orthopedic surgeon. He explained that the cyst was most likely the result from a torn meniscus and that […]
Ms. Dale C
Georgia, United States
Bursitis of the elbow, knee swelling & leg cramps
My husband healed his bursitis of the elbow with your patches – they are amazing. He is now using 2 patches on each knee at night for knee swelling. It seems to give him amazing relief from cramps in his legs that kept him awake throughout every night for years. He has used everything from […]
Connecticut, United States
On applying your patch to my elbow for three days the bursitis disappeared. Simply amazing. My elbow and shoulder were both injured at the same time. They were attended to by a highly respected orthopaedic physician. After treatment, my shoulder fully recovered but the bursitis continued in full bloom. My doctor did not suggest draining […]
Florida, United States
Thank you, thank you, thank you! I received my patches and after wearing them two nights, my baker’s cyst is almost gone – and no more pain!
Thank you for your excellent product.
First use was fantastic and after five times it had solved my problem of my swollen and stiff knee. I ordered another batch just to keep some extras on hand because from now on, I won’t do without them.
I have already recommended them to several people that have had similar problems. Thanks again for your wonderful product. I’m very grateful for the OSMO Patches.
Texas, United States
Hi Toky, Thank you very much for sending the patches to Ukraine. My mother finds them very helpful and asked if I could get her more. Regards.
Ternopil Region, Ukraine
Joint Pain & Swollen Knee
I haven’t been able to walk for 7 months due to a knee injury, but these combined with my new pool exercises have made a big improvement to flexibility and swelling. Much appreciated! Kind Regards