Contact Us

If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.

As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.

Sales & Deliveries Enquiries

Our hours of contact are: Australian time 9am-3pm Mondays – Fridays
The current day and time in Australia is:

If calling from Australia: Phone +(61) 02 9567 8333

E-mail: sales@osmopatch.com

General Inquiries
E-mail: sales@osmopatch.com

Trade Inquiries
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Returns Inquiries
Please email to be issued a Return Authorization Number prior to sending any returns.
Email: sales@osmopatch.com

Medical Information
Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.

Mailing Address
MediWise Pty Ltd
PO Box 197
South Hurstville, NSW 2221
Australia

Head Office
ABN 14 088 815 178
MediWise Pty Ltd
South Hurstville, NSW 2221
Australia

*Please note that we do not accept any payments or pick-ups from our head office as this location is only for administration.

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Testimonials

Real accounts by real people. Hear what they have to say!

General Bursitis

To Toky, Customer care, I wanted to inform you that I’ve ordered more patches. My partner and I were totally amazed by this product. We have seen a significant difference in the size of his bursitis. It’s getting smaller after every use, and we both feel that having extra would be beneficial. It’s a shame […]

Annette A

Ontario, Canada

General Bursitis

Toky, The patches finally arrived today. Thank you for your response to my email. We will continue to use the patches until my husband’s bursa finally resolves. We love your product and will recommend them to anyone that has bursitis issues. We also told my husband’s Doctor about the patches.

Carrie E

Kansas, United States

Swollen elbow almost half the size of a tennis bal

After noticing a swollen lump on my elbow almost half the size of a tennis ball, I visited my doctor who explained it was a bursa and could be drained but would likely re-occur. Like others, I found your website and decided to “give it a go” although being a little skeptical.

While waiting, my doctor drained it by needle, but it re-filled within 3-4 days as predicted. When the patches arrived, I immediately used them with skepticism. The next morning, I could not believe my eyes, it was covered with similar fluid as the doctor had removed and again after 3 more.

My elbow is now back to normal, and I have no hesitation in recommending them to anyone with similar problems.

Brian L

Auckland, New Zealand

Hip bursitis

Hi Toky,

I have received my patches and used one last night on my hip. It’s an absolute miracle!!

I have been suffering on and off for 3 years with Bursitis on my left hip. My GP has given me cortisone injections and anti-inflammatories, both of which have given some relief but not lasted and certainly not to this effect. I am due to have physio in the near future also.

I appreciate it has not cured the cause, but at least now I can work on that without the constant pain, and worse off all the lack of sleep.

A big thank you

Debbie S

East Sussex, United Kingdom

Baker's cyst on the back of knee

Thank you, this is my second round of patches.

First, I had a baker’s cyst on the back of my knee, used 6 patches, pain and cyst GONE!

Have had no problems since. So, I gave the rest to a friend. He said his went away but only used 4, so wants to try more, and I have had something come up on my wrist, going to try patches. Will see what happens.

Susanne M.

Missouri, United States

Achilles Enthesopathy

I used this patch from yesterday.

My first patch application was wonderful. I feel no pain and discomfort on my retrocalcaneal area.

After removal of patch I could see some fluid or discharges like a chocolate color discharge on my applied area.

Bibin J

VIC Australia

Knee problems

Dear Toky,

Some time ago I corresponded with you and was duly sent 10 patches to try for bursitis of the knee. As I am a Carmelite Nun, our life is dedicated to prayer so kneeling is rather important!! I kept off the knee for a long time before trying the patches and found it helped to ease the condition, however, it still felt painful to kneel.

After using the first night, sure enough, there were signs fluid had been drawn off. The second night the same. The area became flat and normal. I have gingerly begun kneeling again with knee pads. However, I have noticed there is now no pain and the knee looks perfectly normal.

This was a couple of weeks ago, and I thought I would give it a good go to make sure before informing you of the patches’ success! So that is good news, and I am delighted.

I would also like to mention that your attitude to your customers is exemplary and obviously sincere. I am very grateful and will certainly recommend them.

Thanks, Every blessing

Carmelite Sister (Sr)

Carmelite Monastery, Christchurch, New Zealand

Baker's cyst

Hi there!

My mother had 20 patches, it made a lot of difference for her knee, she got a big relief out of it, she started bending her knee now after many years,

With best regards

Mesrak M

Argyll, United Kingdom

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